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Accessing Benefits, Counseling, Healthcare & Wellness

What is 988 ~ VA Blog: https://blogs.va.gov/VAntage/105346/a-new-easier-to-remember-veterans-crisis-line-number/

*** For emergency mental health care, you can also go directly to your local VA medical center 24/7 regardless of your discharge status or enrollment in other VA health care. MISSOULA: VA Clinic - CBOC Patient Advocate 406-493-3700/3800

“Veteran X ~ Veterans Empowering Veterans” which is a Veteran Led Group at the CBOC (VA Clinic, 3885 W. Broadway, Missoula) every Tuesday 4 – 5pm. Veterans share needs, stories, scenarios, etc. Please feel free to share w/ALL Veterans. Questions: Clayton – Peer Support Specialist (406) 417-8065, clayton.keys@va.gov

*** VA Women Veterans Call Center - Call or text 1-855-829-6636 (M-F 8AM - 10PM & SAT 8AM - 6:30PM ET); MONTANA: Susan Calentine, Women Veteran Program Manager (406) 447-7315 or 447-7025, susan.calentine@va.gov; Catherine Shackelford (406) 874-5624, SPS - please call Rebecca King (406) 447-7127

Accessing your VA Benefits: https://www.va.gov/opa/pressrel/pressrelease.cfm

The number to call when you don’t know who to call: 1-800-MyVA411 (1-800-698-2411) and press 0, you will reach a live agent for immediate assistance or connection to the right VA experts.

*** The PACT Act is now law! This expands presumptive disabilities, VA care, and benefits to Veterans suffering from more than 20 toxic exposure-related conditions. 8/2022 VA Secretary Denis McDonough, “To those Veterans, their families, caregivers, and survivors: you can apply for PACT Act benefits by filing a claim at VA.gov, and you can learn more about the PACT Act at VA.gov/PACT or by calling us at 1-800-MyVA411. VA will be communicating with you every step of the way to make sure that you and your loved ones get the benefits you’ve earned.”

FAQ: https://www.va.gov/files/2022-08/PACT-Act-1-Page-Summary%20and%20FAQ.pdf

*** Montana Veterans Affairs Division - Missoula: https://dma.mt.gov/MVAD/Missoula-Service-Office

*** Stars & Stripes Benefits Guide: https://epub.stripes.com/?issue=VBA_011021

Accessing Telehealth through Local Area Stations (ATLAS) - BLOG: https://www.blogs.va.gov/VAntage/71036/select-locations-virtual-exams-veterans/

Part of VA’s Anywhere to Anywhere telehealth initiative. ATLAS enhances a Veteran’s access to care by bridging the digital divide (As of 2/6/20, this was the only Montana location listed on BLOG): Eureka VFW - Susan Geubtner (Montana HCS): Susan.Geubtner@va.gov and Marvin Boyd (Spokane, WA): Marvin.Boyd@va.gov

These individuals will only be able to assist with ATLAS specific questions for their designated areas. For all other questions, call VA311 (844-698-2311) or the White House VA Hotline (1-855-948-2311).

Alcohol Rehab Guide ~ Veterans Recovery: https://www.alcoholrehabguide.org/resources/alcoholism-in-veterans/

Focus on alcohol abuse and comorbid disorders (such as PTSD and alcohol abuse). Find the treatment that best fits your need. Along with our hotline, we feature over 100 centers across the US.

Alcohol abuse amongst Veterans and the relationship between self-medicating PTSD with alcohol:  https://www.alcoholrehabguide.org/resources/dual-diagnosis/alcohol-and-ptsd/

Questions: Hotline 855-826-4464

Or, caitlin@alcoholrehabguide.org

Alpha-Stim Electrotherapy: https://www.alpha-stim.com/

Impact Montana, "Do you or a Veteran you know suffer from chronic pain, depression, anxiety etc? Our VA Healthcare System is now able to utilize Alpha-Stim technology as an alternative option to mitigate these issues. The Montana VA has the ability to utilize this technology as well but we need to have the awareness and knowledge of it being a viable option. Talk to your VA provider (Primary and/or Behavioral Health) to see if it is a good option for you."

Anxiety & PTSD ~ All Secure Foundation: https://allsecurefoundation.org/

Atlas Benefit Consulting: https://bevetstrong.com/

Ashley is an Air Force Veteran and started working for Atlas Benefit Consulting to help Veterans increase their service-connected disability ratings. Please contact her to see an overview of their process, cost, and payment plans (They give Veterans the option of paying upfront or after they receive their back pay)

Questions: Ashley Hammill (509) 942-9093, ashley@bevetstrong.com

Benefits ~ Montana Veteran Affairs Division (MVAD): https://dma.mt.gov/mvad/

Fully training / accredited / certified – CALL (406) 542-2501 FOR APPOINTMENT (Disability pensions, education, burial / survivor benefits, employment, vehicle registration, waiver property tax waiver, home & business loans).

  • Bureau Chief for the State Veterans Cemetery Program, Matt Manning (406) 218-2949, matt.manning@mt.gov

  • Burial Eligibility: If a Veteran served after 1981 (Officers) or 1980 (Enlisted), they must have 24mos of service. Guard / Reserve are all eligible now (additional headstone fees for non-Veterans). Requesting Military Records: https://www.archives.gov/veterans/military-service-records or call National Archives (314) 801-0800 (Register before death: Provide DD214 and application for interment form: https://dma.mt.gov/MVAD/Cemeteries

  • Other contacts: Jeremy Millert – Manager, Western Montana State Veterans Cemetery, Missoula (406) 721-2995 (Brady Paul, Groundskeeper); Aaron Ward – Manager, Montana State Veterans Cemetery, Fort Harrison (406) 324-4793 (Clint Williams, Groundskeeper)

  • Honor Guards: Air Force & Space Force – Montana (406) 731-2831, 341mw.malmstrom.honorguard@us.af.mil; Army – Missoula Office (406) 431-5120, ng.mt.mtarng.list.mfh-cac-owner@mail.mil; Coast Guard (406) 718-5797; Marine Corps (866) 826-3628; Navy – Email caca-fh-cnrnw@navy.mil

Questions: MVAD 1911 Tower, Missoula (406) 542-2501 OR Cemetery (406) 721-2995

​Bitterroot Valley Eye Associates ~ A Satellite Office of Marcus Daly Hospital: mdmh.org

300 N. 10th Street, Hamilton

Bitterroot Valley Eye Associates, a service of Marcus Daly Memorial Hospital offers comprehensive eye care and optical services ~ offers years of experience, a friendly atmosphere and the only full-time ophthalmologist in Ravalli County! Dr. Mark Calderwood is a Veteran and Board Certified Ophthalmologist, specially trained to diagnose and treat disorders of the eye and vision. He regularly performs cataract surgery and other corrective surgeries for his patients. At Bitterroot Valley Eye Associates, Veterans are welcome and the optical center located adjacent to the eye clinic is approved through the Montana VA at Fort Harrison.

Schedule appointment: mdmh.org/surgery

Questions: Dr. Calderwood's Office, (406) 363-5434

Or, Tori Nobles (Assistant to Dr. Calderwood and District 5 President of ALA), tori@losthorseranch.com 

​Blue Water Navy Veterans: https://benefits.va.gov/benefits/blue-water-navy.asp

ATTENTION: Navy Veterans,

Congress expanded the geographic limits where exposure to Agent Orange is considered presumed.  Veterans who served on vessels within 12 nautical miles seaward from the demarcation line of waters of Vietnam and Cambodia as defined in Public Law 116-23 (Blue Water Navy) between January 9, 1962 and May 7, 1975 are presumed to have been exposed to herbicides such as Agent Orange and may be entitled to service connection for conditions related to that exposure.  Exposure to Agent Orange carries a presumption of service connection for a list of specific conditions as listed in 38 Code of Federal Regulations section 3.309(e). 

Questions: Michael B. Crouse, Director, VA Regional Office, Fort Harrison, MT, (406) 495-2031, Michael.crouse@va.gov

Or, VVA Bitterroot Chapter 938, VVA938@gmail.com

Bob Woodruff Foundation ~ FREE Wills: https://www.freewill.com/bwf

FreeWill is totally free to use and offers step-by-step instructions to help you make or update a legal will. For veterans who haven't updated their information since leaving the military, this is a perfect time and tool.

Questions: Bob Woodruff Foundation (646) 441-6864, info@bobwoodrufffoundation.org

Brain Injury Care ~ Shepherd Center: https://www.shepherd.org/patient-programs/care-for-us-service-members

The SHARE Military Initiative at Shepherd Center is a comprehensive rehabilitation program that focuses on assessment and treatment for active duty or separated service members who have served in the U.S. military since September 11, 2001 and who are experiencing symptoms of or have a diagnosis of mild to moderate brain injury, or concussions and any co-occurring psychological or behavioral health concerns, including post-traumatic stress.

SHARE Military Initiative provides hope, assistance, support and education to service members and their families during their recovery treatment and beyond.

Questions: (404) 603-4314, ShareAdmissions@shepherd.org

Caring Bridge: https://military.caringbridge.org/a/

A single online platform helps military families stay connected and receive support—whether words of encouragement, a ride to an appointment, a meal, or fundraising for medical treatment and expenses.

Email and live chat support: https://www.caringbridge.org/contact-us

Or, call Monday-Friday 8:00am–4:30pm Central Standard Time: (651) 789-2300

Code of Support Foundation:https://patriotlink.org/users/sign_up

PATRIOTlink enables any user free access to vetted, direct, cost-free, Veteran services (Veterans, caregivers, family members and providers).

Questions: (571) 418-6339, info@codeofsupport.org

Cognitive Behavioral Therapy for Insomnia (CBT-i): https://www.veterantraining.va.gov/insomnia/

If you have problems falling asleep, staying asleep or waking too early, you are not alone. For many Veterans, Cognitive Behavioral Therapy for Insomnia (CBT-i) is a great option. To make CBT-i available to all Veterans, VA has developed a free, anonymous online course called Path to Better Sleep

Questions: https://www.veterantraining.va.gov/insomnia/feedback.asp

Cohen Veterans Network ~ Access to Mental Health Care: https://www.cohenveteransnetwork.org/telehealth/

TELEHEALTH (Face to Face Video Therapy will be available to MT Veterans, service members, and their families as soon as they get the issues providing services over state lines resolved. Every day, many veterans and their families are living with the mental and physical scars from serving their country during war. The Cohen Veterans Network was created to serve them by providing high-quality, accessible, and comprehensive mental health care. Through our client-centered, customized outpatient care, we support veterans and their families as they begin their next mission: healthy and happy lives.

Questions: Anthony (844) 336-4226, anthony.guido@cohenveteransnetwork.org

COMBAT CALL CENTER

(877) 927-8387

Concussion Legacy Foundation (CLF) ~ HELPLINE: https://concussionfoundation.org/helpline

501(c)(3) nonprofit organization providing personalized help to Veterans struggling with brain injury. Founded by Robert Cantu, MD, and Chris Nowinski, PhD to support athletes, Veterans, and all affected by concussions and CTE; achieve smarter sports and safer athletes through education and innovation; and to End CTE through prevention and research.

About CLF Project Enlist ~ Veterans are Concussion Legacy Foundation Veteran Advisory Board powered in part by Wounded Warrior Project.

Mission: Significantly accelerate research on military Veterans with TBI, CTE and PTSD by increasing the number of Veteran brains donated to brain banks for study. Our vision is that Project Enlist will create a culture of brain donation within the military community, while also providing a service to Veterans through positive brain health messaging. Learn more: https://concussionfoundation.org/programs/project-enlist
Questions: Concussion Legacy Foundation (857) 244-0810, info@concussionfoundation.org

Cowboy Up Counseling, LLC ~ Telehealth Counseling Services: www.cowboyupcounseling.com

100% telehealth counseling practice by Angelica Bennett, MA, MAC, MEd, LCPC, LPC (lives in Kalispell, but taking referrals statewide). Specializes in trauma and mood disorders such as anxiety and depression. We have experienced an unprecedented amount of suicides among Veterans, and she will do a sliding scale based on whatever they can pay (She’s “not interested in money when it comes to helping” Veterans). Contact (602) 717-2831 or angelica@cowboyupcounseling.com

DAV & Humana ~ Agreement Will Help Veterans Overcome Barriers to Achieving Their Best Health

Humana Inc. has entered into an agreement with DAV (Disabled American Veterans), an organization whose mission is empowering veterans to lead high-quality lives with respect and dignity, to be their exclusive national Medicare Advantage, PDP and Medicare Supplement sponsor. DAV helps more than one million veterans each year access the full range of benefits and services they earned in service to their nation, such as medical care, disability compensation, employment and transportation, to name a few. As part of the agreement, Humana will work directly with DAV to coordinate national and local programs or events which will provide opportunities for DAV members to achieve their best health.

Questions: Jennifer “Jen” Roberts, MarketPoint Sales Representative, - Humana (406) 249-4235, JRoberts23@humana.com

DD214, DD1300, DD2586, NGB22 ~ Veteran Service Records & DOD Military Personnel Records

Requesting Military Records: https://www.archives.gov/veterans/military-service-records or call National Archives (314) 801-0800

Mail: National Personnel Records Center: 1 Archives Drive, St. Louis, Missouri 63138; FAX: (314) 801-9195

Questions: National Archives (866) 272-6272
OR go to our local MVAD 1911 Tower Rd., Missoula - Make an appointment (406) 542-2501

Dental

Available to Veterans enrolled in VA healthcare and/or to CHAMPVA enrollees. Perfect for those separating from service as it provides an overview of the 3 different Delta Dental plan options: https://feds.deltadentalins.com/vadip/index.php

Or, call 855-460-3302; Questions: Tammy Hunter, THunter@delta.org

Elder Care: https://www.elderlawanswers.com/long-term-care-benefits-for-veterans-and-surviving-spouses-6158

Long-Term Care Benefits for Veterans and Surviving Spouses

Emory Healthcare Veterans Program ~ Nationwide: https://www.emoryhealthcare.org/centers-programs/veterans-program/videos-testimonials.html

We’re taking calls and conducting mental health assessments. So post 9/11 Veterans and Service Members in need can still reach out to us and start the healing process at no cost regardless of discharge status, including airfare, hotel and meals.

Contact: James M. Brown, Emory Healthcare Veterans Program, Emory Brain Health Center, Veterans Outreach Coordinator (470) 432-5470, James.brown@emoryhealthcare.org

​Federal Employees ~ Dental and Vision Insurance Plan (FEDVIP) Enrollment: www.tricare.benefeds.com

Retirees, retiree family members can check for eligibility and sign up.

Contact: 1-877-888-3337 (Recommend checking with your dentist or vision provider to find-out which insurances they are under).

Questions: Michael D. Knapp, TSGT (RET), Retiree Activities Office (RAO) Director, (509) 247-5359, C (509) 847-5606

Flu shots (FREE) for Veterans at your local Walgreens

VA BLOG: https://www.blogs.va.gov/VAntage/66403/free-flu-shots-for-veterans-at-your-local-walgreens/

No appointment is required. Simply go to any Walgreens, tell the pharmacist you receive care at a VA facility, and show your Veterans Health Identification Card and another form of photo ID (Complete vaccine consent form at the time of service).

Forge ~ Overwatch Project: https://overwatchproject.org/

The Overwatch Project isn’t your usual suicide prevention initiative. It’s gritty and blunt and in-your-face, as it takes on a topic that is often taboo: the intersection of firearms and suicide.

Questions: Carey Woods - Founder, cwoods@joinforge.org  

FORT HARRISON ~ VA Healthcare

(Missoula CBOC info below under "VA Healthcare)

Accessing VA benefits: https://www.va.gov/

Fort Harrison Hospital (877) 468-8387, Eligibility / Enrollment (406) 447-7350 or 7460, Patient Advocates (406) 447-7990 or 7960; Release of Information (406) 447-7234 or 7846; Patient Travel (406) 447-7409; Lodging (406) 447-7707; Non-VA Care (NAO) (888) 795-0773; Patient Billings / Co-Pay (406) 447-7844; Veteran Transportation Service (406) 447-6270; DAV Transportation (406) 447-7760; Non VA Care in the Community (406) 447-7400; VA Montana in house consult call center (406) 447-6150; Nurse Triage (406) 447-6120; Primary Care Call Center (406) 442-6410; Veterans Benefit Administration (VBA) (800) 827-1000

Todd Dunlap, Enrollment Coordinator (406) 447-7457

Duane Cunningham, My Healthevet Coordinator (406) 447-7437

*** Homeless Veteran Recovery Program

Ryan Luchau, Community Employment Coordinator, Montana VA Health Care System

To support Veterans navigating through some form of recovery and wanting to get back into the workforce

3687 Veterans Dr., Fort Harrison

(406) 447-7340, Ryan.Luchau1@va.gov

** Women Veterans Health Strategic Health Care Group

Montana (STATEWIDE), Women Veteran Program Manager: Sue Calentine, RN, BSN, MS, 3687 Veterans Dr., P.O. Box 1500, Fort Harrison, MT 59636-1500, (406) 447-7315, susan.calentine@va.gov

Funeral Planning: https://www.lhlic.com/consumer-resources/funeral-planning-for-veterans/

The Funeral Planning Guide for Veterans

Good Therapy ~ Military & Veteran Mental Health: https://www.goodtherapy.org/learn-about-therapy/issues/veterans-mental-health-issues

Questions: 888-563-2112 ext. 1

Heroes Therapeutic Outreach Program (HTOP) ~ The Learning Center at Red Willow: www.redwillowlearning.org

Mind & body program relieving the stress associated with PTSD, TBI, depression, isolation, chronic pain and much more!

*** Through our Heroes Therapeutic Outreach Program (HTOP), The Learning Center at Red Willow makes all of their courses available free of charge to Veterans, service members, their families / caregivers, and First Responders. For more information visit https://www.redwillowlearning.org/programs/heroes-therapeutic-outreach-program/

INFO / WAIVER: https://www.redwillowlearning.org/sliding-fees-scholarships/

Questions: info@redwillowlearning.org

OR Kathy Mangan (406) 530-7175, kathymangan@redwillowlearning.org

HUMANA: https://www.humana.com/agent/health-insurance-agents/AOALanding

Jennifer L. Roberts, MarketPoint Sales Representative of Humana will explain all of the health options for you outside of the VA Health Care System.

Contact: Jen (406) 249-4235, JRoberts23@humana.com

Life Insurance ~ Veterans Affairs “VALife”: https://www.benefits.va.gov/insurance/valife.asp

VALife will provide up to $40,000 of whole life insurance for all Veterans, age 80 or under, with service-connected disabilities rated from 0-100%. Acceptance in the program is guaranteed, and no medical underwriting is required.

Questions: Kimberly M. Mitchell - Senior Advisor, VSO Liaison, VA Office of the Secretary (202) 738-2944, Kimberly.Mitchell5@va.gov

Make the Connection: MakeTheConnection.net

Connects Veterans and their family members and friends with mental health information, local resources, and inspiring stories of recovery. Visit mentalhealth.va.gov for more info

Marcus Daly Hospital: mdmh.org

300 N. 10th Street, Hamilton

Questions: (406) 363-2211

Medicare FAQ: https://www.medicarefaq.com/faqs/medicare-supplemental-health-insurance-for-veterans/

Meditation with Christiane Wolf, MD, PhD ~ 5-minute guided grounding meditation
Meditation is a practice or technique that trains you to focus, to concentrate, to cultivate mental well-being. Meditation is one of the complementary and integrative health (CIH) approaches within the VA Whole Health System of care included in the Veteran’s medical benefits package when deemed clinically necessary by a Veteran’s care team. Taking care of your well-being, including your mental health, is essential during this time. Everyone reacts differently to stressful situations. Experiencing stress, fear, anxiety, or feelings of depression is normal.

YOUTUBE: https://www.youtube.com/watch?v=q4oqk5spCXY&feature=youtu.be

Memory Care in Montana: https://www.memorycare.com/memory-care-in-montana/

Memory care facilities provide those living with Alzheimer's and dementia with care that is tailored to their unique needs. Questions: Britney Jones, britney@memorycare.com

Mesothelioma Center: asbestos.com/mesothelioma/

Countless veterans are currently suffering from life-threatening illnesses that are a result of exposure to asbestos, a material that was commonly used in hundreds of military applications, products, and ships because of its resistance to fire. Veterans who have been diagnosed with mesothelioma qualify for special benefits from the U.S Department of Veteran Affairs.
Questions: David Sides, Public Outreach Coordinator, (407) 734-1225, dsides@ asbestos.com

Mighty Oaks Warrior Programs: mightyoaksprograms.org

Our mission is to operate on a standing commitment to reach the brokenhearted, with a specific calling to assist our nation’s military warriors and families find a new life purpose through a hope in Christ, after enduring hardship through their service to America.

Questions: 29910 Murrieta Hot Springs Rd. Ste. G530, Murrieta, CA (951) 240-3011, info@MightyOaksPrograms.org

Military Funeral Honors – State of Montana: https://mfh.dmdc.osd.mil/mfh/

Eligibility: Military members who died while on active duty or in the Selected Reserve; Former military members who served on active duty or in the Selected Reserve and were discharged under other than dishonorable conditions; Former military members who completed at least one term of enlistment or period of initial obligated service in the Selected Reserve and were discharged under other than dishonorable conditions; By law, military units are required to provide, at a minimum, a two-person uniformed detail to present the core elements of the Funeral Honors ceremony. The core elements of the funeral honors ceremony, which will be conducted are: Playing of Taps; Flag folding; Flag presentation. Additional elements that could be provided as part of the Funeral Honors ceremony include: Rifle detail; Color guard; Pallbearers; Caisson; Military flyover.

Questions: 1956 MT Majo St., Fort Harrison, MT 59636 (406) 324-3231

Military Funeral Honors ~ Military OneSource: https://www.militaryonesource.mil/military-life-cycle/veterans-military-funeral-honors

Funeral planners or family members of eligible deceased veterans may request Military Funeral Honors by contacting the Military Funeral Honors coordinator listed in the Military Funeral Honors Directory. Under the state, you will find a local telephone number for each of the military services. Some states will have more than one phone number per military service: Air Force 406-731-2831; Army 888-634-7496; Coast Guard 206-718-5797; Marine Corps 866-826-3628; Navy 360-315-3275 or 360-315-3273

Questions: Military OneSource, 800-342-9647

MISSION ACT: https://missionact.va.gov/

Questions: Todd Dunlap, EWCM(SW/AW), USN (ret.), Enrollment Coordinator, VA Montana Health Care System, Fort Harrison, (406) 447-7457, Todd.Dunlap@va.gov

Missoula Aging Services ~ Medicare & In-Home Care Services: https://missoulaagingservices.org/

Aging Mastery Program® (AMP), Family Caregiver Support Specialists, In-Home Services Staff, Nutrition Program Managers, Veteran Directed Care Coordinators, and a VOLUNTEER Network!

Questions: Missoula Aging Services (406) 728-7682, help@missoulaagingservices.org

Missoula & Mobile Vet Center: vetcenter.va.gov

Vet Centers are community-based (and a 24/7 call center) counseling centers that provide a wide range of social and psychological services, including professional readjustment counseling to eligible Veterans, active duty service members, including National Guard and Reserve components, and their families.

Contact: (406) 721-4918

OR VSN Leadership: Anton Johnson, BSW - Mobile Vet Center, Veterans Outreach Program Specialist 910 Brooks St. Ste 101, Missoula Cell (406) 329-3006, Anton.Johnson@va.gov

Montana VA Health Care - Missoula (CBOC: Community Based Outpatient Clinic) David J. Thatcher VA Clinic: https://www.va.gov/montana-health-care/locations/david-j-thatcher-va-clinic/

3885 W. Broadway, Missoula

Missoula: Heidi Leishman – Medical Support Asst Supervisor (406) 493-3710, Heidi.leishman@va.gov

Fort Harrison: Wendy Jaynes - “My HealtheVet Coordinator” (MHV) at Fort Harrison (406) 447-7437, Wendy.Jaynes@va.gov

VA Video Connect: https://mobile.va.gov/app/va-video-connect

VA Mobile: https://mobile.va.gov/

MISSOULA CBOC: (406) 493-3700

Advocate: Don Porter (406) 493-3784

LOCAL Supervisor: Heidi Leishman – Supervisor Medical Support Assistant (406) 493-3700 Ext 2, heidi.leishman@va.gov

Billing Statement / Co-Pay Questions 866-393-1846

Compensation and Pension 800-827-1000

Hearing Aid Batteries 303-273-6200

Network Authorization (888) 795-0773

VA Blog – Urgent Care: https://www.blogs.va.gov/VAntage/62632/mission-act-urgent-care/

  • To check your eligibility, call 844-698-2311 (select 1, then 3)

  • To locate an urgent care provider, Veterans can use VA's Provider Locator https://www.va.gov/find-locations (To find an urgent care location, select the "Urgent care" VA facility type and then "Community urgent care providers” in VA's network from the service type drop-down (Or, contact your local VA or call 1-877-881-7618 which is the OCC National Contact Center).

Prescriptions: There is no Rx card needed to identify the Veteran. There are downloadable Urgent Care Assistance Cards available on the VA.gov Veteran urgent care webpage (https://www.va.gov/COMMUNITYCARE/programs/veterans/Urgent_Care.asp ) that have the BIN, PCN, etc., for filling urgent care prescriptions that Veterans can give to the pharmacist if needed.

Questions: Mark Upton, MD - Assistant Deputy Under Secretary for Health for Community Care, Veterans Health Administration, mark.upton@va.gov

  • VA Montana Nurse Advice: 877-468-8387 (option 3); Veterans Choice Act Call Center (Billing Issues): 1-877-881-7618 (Open 9-5pm Eastern Standard Time); VHA OCC (Community Care website): https://www.va.gov/COMMUNITYCARE/providers/index.asp; Kari Riebe – Manager Call Center (406) 493-3820, kari.riebe@va.gov

  • FORT HARRISON (877) 468-8387, Eligibility / Enrollment (406) 447-7350 or 7460, Patient Advocates (406) 447-7990 or 7960. Release of Information (406) 447-7234 or 7846; Paden Holman (UM Alumni) – Administrative Assistant / Patient Care Services, Montana VA Health Care at Fort Harrison (406) 447-6054, paden.holman@va.gov

  • Patient Travel (406) 447-7409; Lodging (406) 447-7707; Travel Reimburse Portal: https://dvagov-btsss.dynamics365portals.us/; Non-VA Care (NAO) (888) 795-0773; Patient Billings / Co-Pay (406) 447-7844

  • Veterans Service Organizations (VSO) Representatives: https://www.va.gov/ogc/apps/accreditation/index.asp

  • Veteran Transportation Service (406) 447-6270; DAV Transportation (406) 447-7760; Non VA Care in the Community (406) 447-7400; VA Montana in house consult call center (406) 447-6150; Nurse Triage (406) 447-6120; Primary Care Call Center (406) 442-6410; Veterans Benefit Administration (VBA) (800) 827-1000; Todd Dunlap, Enrollment Coordinator (406) 447-7457; Duane Cunningham, My Healthevet Coordinator (406) 447-7437

Homeless Veterans Recovery Program (HVRP) to support Veterans navigating through some form of recovery and wanting to get back into the workforce. Contact David Petaja - Community Employment Coordinator, 3687 Veterans Dr., Fort Harrison, Montana 59636 (406) 447-6032, david.petaja@va.gov

Women Veterans Health Strategic Health Care Group

Montana (STATEWIDE), Women Veteran Program Manager: Sue Calentine, RN, BSN, MS, 3687 Veterans Dr., P.O. Box 1500, Fort Harrison, MT 59636-1500, (406) 447-7315 / 7025, susan.calentine@va.gov; Catherine Shackelford (406) 874-5624, SPS - please call Rebecca King (406) 447-7127

Women Veterans Health, Strategic Health Care Group: publichealth.va.gov/womenshealth

Women Veterans Health: https://www.womenshealth.va.gov/

To contact the Women Veteran Call Center, 1-855-VA-WOMEN (1-855-829-6636). Additionally, you can chat online via real-time messaging

VA Maternity Care Coordinators

https://www.blogs.va.gov/VAntage/59872/va-maternity-care-coordinators-help-women-veterans-navigate-health-care-services/

Women Veterans deserve and expect high-quality health care to address their needs, and in some cases their needs include deciding when motherhood is right for them. Whether women Veterans are looking to start a family or to prevent pregnancy.

Questions: The Women Veterans Call Center, 1-855-829-6636 or chat online at www.womenshealth.va.gov

Montana Veterans Affairs Division (MVAD) ~ VA Benefits, Cemeteries, DD-214

https://dma.mt.gov/MVAD/Missoula-Service-Office 

1911 Tower Rd., Missoula (406) 542-2501

Veteran Service Officers (VSO)Jackie Lamb, Jackie.Lamb@mt.gov & Sara Ball, sara.ball@mt.gov

  • Kalispell: (406) 755-3795 (Veteran Service Officers Carolyn Collins, Bryan Zipp, and Ryan Keeler)

  • State Veterans Cemetery Program: https://dma.mt.gov/MVAD/Cemeteries (burial eligibility, fees, military honors, unclaimed veterans, burial pre-registration for the state veterans cemeteries, and more). Questions: Matt (USAF Veteran) 1911 Tower St., Missoula (406) 218-2949, matt.manning@mt.gov

  • ​​For VA Benefit Letters: (800) 827-1000 (“The local Veterans Affairs office is no longer permitted to print out letters of benefits for Veterans. That particular office is designed to help submit claims only.")

  • “Montana’s most popular state benefit is the Veteran Designation on the drivers’ licenses.  An MOU between Montana Veteran’s Affairs Division and the Department of Motor Vehicles allows us to verify Veteran status in order to have the Veteran designation on their drivers’ licenses for a fee of $10.” For more information, visit doj.mt.gov/driving/license-plates

  • “One of Montana’s most underused state benefits is the free pass to access State Parks along with a free hunting and fishing license for disabled Veterans.” For more information, visit fwp.mt.gov

  • Montana’s most unique and newest state benefit is our Honor and Remember Medallion offered to Gold Star Family members.  These beautiful medallions were authorized through legislation in 2017 and reflect the great appreciation the State of Montana shows to our Gold Star Families.” For more information, visit dma.mt.gov

Questions: Kelly Ackerman, Administrator, Montana Veterans Affairs Division (MVAD) (406) 324-3741, kelly.ackerman@mt.gov

National Alliance on Mental Illness (NAMI) ~ Support, Education, and Advocacy: https://namimissoula.org/nami-missoula-events/

Resource Center, 202 Brooks St., Rm 210 (St. Paul Lutheran Church), MIssoula (406) 880-1013, namimissoula@gmail.com  

National Center for PTSD: ptsd.va.gov

(802) 296-6300

National Institute of Health: https://www.nih.gov/

Better understand your unique health profile and help change the future of medicine by informing medical research and helping create more precise medicine.
All of Us Research Program: https://www.joinallofus.org/
Questions: Summit IL, Inc., (406) 728-1630

National Resource Directory (eBenefits, DoD & VA): https://www.nrd.gov/

NightWare: https://night-ware.com/

We won't rest until those with PTSD can. The watch monitors heart rate while you sleep. A gyroscope and accelerometer, similar to fitness watches, monitor movement. The application has a formula that is customized to each individual.

Questions: info@nightware.com

Benefits, Healthcare & Wellness: Welcome

Benefits, Counseling, Healthcare & Wellness CONTINUED...

Objective ZERO - DOWNLOAD: https://www.objectivezero.org/app

Objective Zero Foundation is a nonprofit organization that uses technology to enhance social connectedness and improve access to mental health resources. The Objective Zero mobile application connects service members, Veterans, their families, and caregivers to peer support through videoconferencing, voice calls, and text messaging. Users also get free access to resources on mental health and wellness. 

Operation We Are Here ~ Counseling Resources: http://www.operationwearehere.com/Counseling.html

Counseling, crisis help, and suicide prevention for the military community.

Questions: opwearehere@gmail.com

PREVENTS ~ Suicide Prevention: https://www.va.gov/prevents/

The President's Roadmap to Empower Veterans and End a National Tragedy of Suicide (PREVENTS) seeks to change the culture surrounding mental health and suicide prevention through enhanced community integration, prioritized research activities, and implementation strategies that emphasize improved overall health and well-being. 

Questions: WeArePREVENTS@va.gov

Project Tomorrow Montana ~ FREE & Confidential help!

SUICIDE PREVENTION LIFELINE:

1.800.273.TALK (8255) or TEXT "MT" TO 741-741

PTSD & Addiction: AmericanAddictionCenters.org

Apart from addiction, we also consider PTSD as part of our advocacy. Some of our most popular evidence-based articles on PTSD and addiction:

https://americanaddictioncenters.org/co-occurring-disorders/ptsd-addiction

https://luxury.rehabs.com/post-traumatic-stress-disorder/

https://www.projectknow.com/the-link-between-ptsd-and-alcoholism/

Questions: Megan Bishop, Outreach Specialist, outreach@alcohol.org

PTSD Foundation ~ Permission to Start Dreaming: https://ptsdfoundation.org/about/what-we-do/

Emerging from the tremendous loss of her son, Army Private First Class Kyle Farr, and determined to create a safety net for veterans and first responders, Leslie Mayne founded the Permission to Start Dreaming (PTSD) Foundation in 2010 and is committed to offering better resources, relationships and responses for those struggling with PTS. (253) 432-6502, info@ptsdfoundation.org

Ravalli County ~ C&P Claims

Katie is willing help with C&P claims (A Compensation and Pension Exam is a doctor evaluation used by the United States Department of Veterans Affairs (VA) when determining approval or denial of a veteran’s disability claim).

Her husband, Ken used to work for the VA as the Chief of Community Care and knows the ins and outs of the system. He is a fantastic resource for all things VA. Ken Simpson (541) 215-9867; Katie Simpson (406) 363-2211, simpson97862@gmail.com

REBOOT Combat Recovery: rebootrecovery.com

REBOOT is a free course - Not a support group - providing practical help for service members, veterans, and their families dealing with the after effects of combat. You won't find shortcuts or easy answers, but instead, you'll find solutions that last.

We partner with individuals, churches, nonprofits, colleges, and clinicians to bring our combat trauma healing courses to the communities that need it the most. What started in 2011 exclusively on military installations has now expanded to more than 100 locations nationwide and across the globe, and it’s all because of people like you who have stepped up to serve our heroes.

Questions: Buddy Hanrahan, REBOOT Montana Leader, Montana DPHHS & Montana JCF, (406) 438-6319, buddy@reboot-mt.com

The Recovery Village ~ Veteran Resources: https://www.therecoveryvillage.com/resources/veterans/

Dedicated to helping those struggling with substance abuse into recovery. Nationwide: PeterL@therecoveryvillage.com

Rehab Spot: https://www.rehabspot.com/

More than 20% of Veterans with PTSD also suffer from an addiction or dependence on drugs or alcohol. Rehab Spot is here to help those struggling with substance abuse.

Questions: Nicole Katzef, Community Outreach Specialist, (855) 806-3167, nicole@rehabspot.com

S.A.V.E. by PsychArmor ~ Suicide Prevention: https://psycharmor.org/

Our hope for this course is that you will become empowered to play a vital role in suicide prevention. This course was developed in collaboration with the Department of Veterans Affairs and is presented by Dr. Megan McCarthy, Deputy Director, Suicide Prevention.

SABAI ~ Massage Therapy: https://livesabai.com/

“Massage Therapy for the Veteran” (therapeutic, chronic pain, etc.) – you may be 100% covered! Contact Rachel Smead – Licensed Massage Therapist & Owner of SABAI, 314 Main St., Stevensville (406) 414-9200, C (406) 361-1843, racheldcmt@gmail.com

Simmons Hanly Conroy: https://www.simmonsfirm.com/mesothelioma/veterans/healthcare-resources/

Proud to assist Veterans through the legal system and by supporting veteran health care resources. Founder and Chairman John Simmons is a Veteran who deeply cares about the well-being of others who served.

Questions: Aubrey Parker - Support Staff, Aubrey@simmonsfirm.com

Stronghold Freedom Foundation: strongholdfreedomfoundation.org

Nonprofit for the Veterans affected by toxic exposures at Karshi-Khanabad Airbase, Uzbekistan during OEF. There was an Army Reserve Unit out of Missoula that was deployed there so there are a lot of veterans in the area that may be affected..We have a lot of information on the site that can help veterans with their VA claims.

Questions: Toll free (833) 452-8387 or sarah.puerner@strongholdfreedomfoundation.org

Substance Abuse & Mental Health Services Administration (SAMHSA) ~ Find a Treatment Facility: https://www.findtreatment.gov/

The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services (HHS) that leads public health efforts to advance the behavioral health of the nation and to improve the lives of individuals living with mental and substance use disorders, and their families. https://www.samhsa.gov/

Questions: (877) 726-4727, SAMHSAInfo@samhsa.hhs.gov


TMS Revitalizes (Transcranial Magnetic Stimulation) / BrainWay: tmsmissoula.com

2809 Great Northern Loop, Suite 410, Missoula - Mike Hutchins, MD, (406) 493-1344, info@tmsmissoula.com

TRICARE Network Providers:  https://tricare.mil

Changing your PCM to a civilian provider does not mean you leave the military health care system.

Health Net at 1-844-866-9378 OR Patient Administration (509) 247-5520; 92 ARW Public Affairs Office (509) 247-5705

UM Neural Injury Center: http://health.umt.edu/nic/
To provide screening and clinical services to student veterans, athletes, and others with brain or spinal cord injuries that may be interfering with their education and assimilation into the community.

MONTANA VETERANS interested in UM’s study of cognitive and hearing health (blast-exposure related hearing cognition), please contact Dr. Rachel Madorskiy – Assistant Professor, rachel.madorskiy@mso.umt.edu
Questions: Cindi Laukes, MA, Director and Chief Operating Officer, Neural Injury Center, The University of Montana Research Navigator, University of Washington Institute of Translational Health Sciences, (406) 243-4017, Cindi.Laukes@mso.umt.edu

UM Phyllis J. Washington College of Education and Human Sciences: https://coehs.umt.edu/departments/hhp/labs_and_centers/mindbodylab/default.php

The Mind Body Lab, McGill Hall ~ Explore meditation, mindfulness, yoga, and/or social support groups geared specifically for Veterans.

Questions: (406) 243-6988, Laura.Dybdal@mso.umt.edu

Unite Us: https://UniteUs.com/

Military service members, Veterans, and their family members deserve access not only to the best healthcare but the best social care. Learn how we’re serving the military community: https://hubs.la/H0X83KT0

Questions: Unite Us (844) 786-4838, support@uniteus.com

VA Burial Benefits at VA National Cemeteries

For Veterans, their families, caregivers and survivors, “The VA Burial and Memorial Products Quick Start Guide (QSG)” https://www.va.gov/burials-and-memorials-guide.pdf

  • State of Montana Veterans Cemetery Program: https://dma.mt.gov/MVAD/Cemeteries (burial eligibility, fees, military honors, unclaimed veterans, burial pre-registration for the state veterans cemeteries, and more). Questions: Matt (USAF Veteran) 1911 Tower St., Missoula (406) 218-2949, matt.manning@mt.gov

VA Direct Deposit: https://www.va.gov/change-direct-deposit/

VA Is Making Direct Deposit Easier and Safer! Questions: 844-698-2311

VA Launchpad: https://mobile.va.gov/app/va-launchpad-veterans

New mobile app that simplifies and organizes several existing tools and resources into one convenient location. This new app arranges all of VA’s previous apps into five categories for Veterans: health management, health care team communication, vital health information sharing, mental health improvement, and quality of life improvement. 

Veterans – Help Desk: (877) 470-5947

VA Life Insurance: https://www.va.gov/life-insurance/options-eligibility/sgli/

Life Insurance – Veterans: https://www.va.gov/life-insurance/options-eligibility/vgli/

VA Health’s Compassionate Care Innovation ~ CCI Fosters Development Of Promising Options For PTSD Symptoms: https://www.va.gov/HEALTHPARTNERSHIPS/updates.asp

According to VA data, the prevalence of PTSD among Veterans has ranged from 11% to 30%, depending on the service era. CCI is highlighting two treatments that may help Veterans with chronic, persistent PTSD symptoms: hyperbaric oxygen therapy and stellate ganglion block (SGB).

The SGB procedure and the positive effects it has had on Veterans were recently featured on an episode of “60 Minutes” on the CBS network. Watch the video at https://cbsn.ws/2IMjLHL.

CCI has also developed its own informational video about SGB, which can be viewed at viewed at https://bcove.video/2GiMEsl.

Expanding LED Therapy For Traumatic Brain Injury Symptoms

For more information about CCI’s work, please visit https://www.va.gov/HEALTHPARTNERSHIPS/CCIMission.asp

VA Million Veteran Program (MVP): https://www.research.va.gov/mvp/

National research program to learn how genes, lifestyle, and military exposures affect health and illness. Since launching in 2011, over 775,000 Veteran partners have joined one of the world's largest programs on genetics and health: https://www.mvp.va.gov/webapp/mvp-web-participant/#/public/about

Questions: 866-441-6075

VA Travel & Foreign Medical Program ~ Patient Aligned Care Team (PACT): https://www.va.gov/healthbenefits/access/seamless_care.asp

If you are enrolled in health care with VA, you will receive the same care while traveling as you would at home. A Traveling Veteran Coordinator will help coordinate with the alternate facility, but you need to tell your care team about your plans before you travel. Notifying VA 4-6 weeks in advance of travel is preferred to ensure seamless care.

For overseas travel (foreign), Veterans are encouraged to contact the Foreign Medical Program / ENROLL: https://www.va.gov/communitycare/programs/veterans/fmp/index.asp

VA Vet Centers: https://www.vetcenter.va.gov/

Missoula Vet Center, 910 Brooks St., Missoula ~ Vet Centers provides confidential and free counseling to Veterans and their families, including bereavement, marriage, substance abuse and more. Vet Centers began in 1979 when Vietnam Veterans had difficulty readjusting to civilian life. Vet Centers seek to help and equip Veterans by offering a community-based counseling center that provides a wide array of services. In addition, these Vet Centers actively help Veterans to simply get started, set goals, and eventually accomplish them. Vet Centers have quickly expanded and is now celebrating its 40th anniversary. There are currently over 300 Vet Centers, 80 mobile Vet Centers, and a Veteran Call Line as well. This model seeks to make readjustment smoother and more effective.

Questions: Hotline 877-WAR-VETS

Local – Missoula: Anton Johnson, Veterans Outreach Program Specialist, Department of Veterans Affairs, Missoula Vet Center, (406) 721-4918, Cell (406) 529-2219, Anton.Johnson@va.gov

​VA Welcome Kit: https://www.va.gov/WelcomeVA_Guide_print_version_final.pdf

Veteran HOTLINES - ALL VA SERVICES: 1-844-MyVA311 (698-2311); Veterans Crisis Line:  1-800-273-8255; Health Care:  1-877-222-8387; Benefits:  1-800-827-1000; Kari Riebe – Manager Call Center (406) 493-3820, kari.riebe@va.gov

Valley Veterans Service Center ~ Hamilton: ravallivvsc.org

217 N 3rd St Suite L, Hamilton ~ Veteran Service Officers (VSO) Walk-ins are welcome! Questions: (406) 363-9838, veteransservices@rc.mt.gov

​​

Veterans Benefits Administration (VBA & VHA), Fort Harrison Regional Office: https://www.benefits.va.gov/BENEFITS/Applying.asp

As of 4/30/21: https://www.va.gov/

3633 Veterans Dr., Ft. Harrison, MT 59636 (M-F 9am-4:30pm)

Questions: Clarissa Caunday, Change Management Agent / Public Affairs Officer / Training Manager, (406) 495-2045, clarissa.caunday@va.gov

Or, Michael Crouse, Regional Office Director, (406) 495-2031, Cell (402) 277-6693, Michael.crouse@va.gov

VETERANS CRISIS LINE ~ Be There: https://www.veteranscrisisline.net/support/be-there

We all can do something to help the Veterans in our lives. Even seemingly small actions can have a huge impact.

(800) 273-8255

*PRESS 1, TEXT 838255

OR CHAT veteranscrisisline.net

Veterans ID Card: https://www.va.gov/records/get-veteran-id-cards/vic/

A Veteran ID Card (VIC) is a form of photo ID you can use to get discounts offered to Veterans at many restaurants, hotels & other businesses.

Types of Vet ID Cards: https://www.vets.gov/veteran-id-card/

​​*** Fairchild AFB ~ ID Card Facebook Page: Get updated status on DEERS and other updates pertaining to the Service Office. Check out our site!  https://www.facebook.com/FairchildIDCardSection92FSS/

Questions: Michael D. Knapp, TSGT (RET), Retiree Activities Office (RAO) Director, (509) 247-5359, C (509) 847-5606

Veteran Service Records ~ Military Personnel Records (SF 180 / DD214)

National Archives: https://www.archives.gov/veterans/military-service-records/standard-form-180.html#ways

Mail: National Personnel Records Center: 1 Archives Drive, St. Louis, Missouri 63138

FAX: (314) 801-9195

Questions: (866) 272-6272
Or, go to your local MVAD in Missoula: 1911 Tower Rd. or make an appointment: (406) 542-2501

War Related Illness and Injury Study Center (WRIISC): https://www.warrelatedillness.va.gov/WARRELATEDILLNESS/index.asp

National program dedicated to Veterans’ post-deployment health concerns and unique health care needs (Yoga Nidra, Meditation, Sound therapy, etc.) The WRIISC is part of VA’s Post Deployment Health Services, a VA Delivered Core Service. CALL  1-800-767-1750 and use access code: 24953# - Or, try guided, weekly sessions:

https://ww.warrelatedillness.va.gov/WARRELATEDILLNESS/meditation/default.asp

Questions: WRIISC Yoga Program (650) 493-5000 Ext 62355

Western Montana Mental Health Center: http://wmmhc.org/

1315 Wyoming St., Missoula ~ ASK about Montana DPHHS' Projects for Assistance in Transition from Homelessness (PATH) Program (for individuals who have a serious mental illness, or co-occurring serious mental illness and substance use disorder, and is experiencing homelessness or is at imminent risk of becoming homeless): Case Management, referrals to community behavioral health services, support services, health / dental services, job training, education services, and housing services.

Questions: (406) 532-9700, missoulaadults@wmmhc.org

White House Veteran Hotline: https://www.whitehouse.gov/presidential-actions/executive-order-national-roadmap-empower-veterans-end-suicide/

60 agents who are Veterans, military family members, caregivers or survivors with extensive training on VA programs and services. Immediate warm hand offs!

Open 24 hours/day, seven days a week, 365 days a year: 1-855-948-2311

Wild Roots Therapy, Inc.: https://www.wildrootstherapy.org/

2110 Overland Ave., Ste 120, Billings

Brian Schuppe, LCPC - Army Veteran & Licensed Clinical Professional Counselor who is available to see patients via telehealth or in person at our Billings location. After his military career, he returned to Montana where he obtained his bachelor's in Health Care Information Systems and then his Master’s in Clinical Professional Counseling.

Contact: (406) 969-1795, brian@wildrootstherapy.com

Women Veterans ~ VA Health & Wellness: VA BLOG - VA is here for women Veterans during COVID-19 and beyond https://www.blogs.va.gov/VAntage/75032/va-is-here-for-women-veterans-during-covid-19-and-beyond/

*** VA Center for Women Veterans ~ Dedicated advocates for VA benefits and services for women Veterans, including resources on health and employment women Veterans should know about (Resources): https://www.va.gov/womenvet/index.asp

*** Women’s Health Transition Training program ~ Offers free online sessions on VA benefits and services for women, including eligibility and enrollment for VA health care. These are live, interactive, and confidential sessions: https://www.va.gov/womenvet/whtt/

*** Whole Health for Women Veterans (VA Blog): https://www.blogs.va.gov/VAntage/75375/va-supports-whole-health-for-women-veterans/

Contact: Susan Calentine, Women Veteran Program Manager (406) 447-7315 or 447-7025, susan.calentine@va.gov; Catherine Shackelford (406) 874-5624, SPS - please call Rebecca King (406) 447-7127

Women Veterans of MT American Legion

"Under the Mission Act, these are the only urgent care facilities in Montana approved so far by the VA...currently if you use a different urgent care facility you will have to pay for the costs first and then request the VA in writing for reimbursement. REMEMBER, Urgent care is different than the emergency room."

Montana VAMC, GLACIER COMMUNITY HEALTH CENTER, 519 E Main St., Cut Bank
LIVINGSTON HEALTHCARE, 320 Alpenglow Ln, Livingston

MARIAS HEALTHCARE, 670 Park Ave., Shelby
SAPPHIRE COMMUNITY HEALTH, 316 N 3rd St., Hamilton
ST VINCENT PHYSICIAN NETWORK, 1233 N 30th St., Billings
SWEET MEDICAL CENTER, 116 S Main St., Harlem

Benefits, Healthcare & Wellness: Who We Are
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